Customer Support

Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A context menu will show up. It offers in-depth information about all the actions that you can carry out on the page in question. Each popup opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast assortment of tutorial video clips illustrating how to use our web hosting Control Panel. They're created for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can quickly find their way around our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you searching for, have a gaze at our extensive Frequently Asked Questions database, which includes questions asked by actual people and provides practical solutions. We frequently "revamp" our Frequently Asked Questions section with new entries in order to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can contact our excellent team of customer support engineers available 24/7/365 and eager to assist you with any problem. Each trouble ticket you open will be responded to in less than one hour (the average trouble ticket response time being approximately 20 mins), so you will never have to wait a long time to receive an answer to your question.